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Reservation

We comply with the provisions of the obligations set forth in the second paragraph of Article 22 of Law 34/2002 of July 11, 2002, on Information Society Services and Electronic Commerce (hereinafter, LSSI), in relation to Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, General Data Protection (hereinafter, RGPD) and Organic Law 3/2018 of December 5, 2018, on Data Protection and Guarantee of Digital Rights (hereinafter, LOPDGDD).

The present privacy policy of UNION DE EMPRESAS ABADES, S.L. hereinafter, the Provider, informs about the treatment that we make of the personal data that you provide or will provide in your navigation, and the data protection policy that will be applied to such data, so that users can freely and voluntarily determine if they wish to provide them, continuing the navigation.

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The Responsible for the treatment is the commercial entity UNION DE EMPRESAS ABADES, S.L CIF nº: B19510510 and registered in the Commercial Register of Granada, Volume: 1477, Book: 0, Folio: 196, Page: GR-42477 Inscription 1.

Unión de Empresas Abades SL may act as the sole or co-responsible data controller together with any of the companies that make up the Abades Group in the following relationship:

Abades Group domains and companies

Contact information for data protection purposes:

2. FOR WHAT PURPOSES AND ON WHAT GROUNDS DO WE PROCESS YOUR PERSONAL DATA?

The processing of your data pursues the following purposes, with the corresponding legitimacy that we set out below.

(*) In those cases where to make a request it is necessary to fill out a form and click on the submit button, the completion of the same necessarily implies that you have been informed and have expressly granted your consent and acceptance of the privacy policy.

All our forms have check boxes that must be checked in order to access the services offered.

Provision of the service,development and execution of the same.

Purpose:

We process your personal data in order to (i) to manage the requested service; (ii) to follow up with you and to send you information electronically regarding your request.

Legitimation:

The basis of legitimacy is the provision of a service on the basis of a contract or pre-contract (provision of services that binds us to you).

2. Website contact.

Purpose:

To send you the requested information and answer any questions you may have through the contact section(s) made available to you on the Web site.

We inform you that your telephone calls may be recorded to improve the quality of our customer service and to carry out the contracting of our services. If so, you will be informed in advance.

Legitimation:

The basis of legitimacy is the consent given and legitimate interest.

3. Marketing

Purpose:

Sending communications, news or actions that are of interest to you and that you request. Since this is an accessory purpose to the main purpose, you must check the box provided for this purpose.

For example, when you agree to receive personalized information through various means.

In order to be able to offer you products and services more tailored to your needs, we may inform you about offers and promotions of interest to you through commercial advertising communications by e-mail, or any other electronic or physical means, present or future, that makes such communications possible. They will be carried out by us and will always be related to our services or those of our Abades Group companies.

In the case of subscription to any of our informative Newsletters, present or future, for this, it is necessary that you provide us with an email address to which will be sent to it, information related to our activity as reported, therefore you consent to the use of your personal data for sending advertising or conducting other marketing activities. These will be stored and used continuously for such uses, such as sending newsletters already mentioned, news, through communication channels such as e-mail, SMS, WhatsApp, postal mail or any other channel authorized by you. We may use your information to create and update your user profile in order to send you personalized information about advertising or promotions. We may also use the information you provide to analyze and improve the effectiveness of our Website products/services, advertising, marketing, market research and sales activities.

To achieve the above objective, we will develop a business profile based on the information provided but will not make automated decisions based on that profile.

Legitimation:

The legitimate basis for processing your data for marketing purposes is the consent you give us.

4. Job Offers / Resume Submission

Purpose:

To take part in the selection processes that we may carry out.

We will include the resumes received in our personnel selection processes. If you send us your curriculum vitae to the e-mail address cv@abades.com or by using the CV and human resources form provided for this purpose, you authorize us to analyze the documents you send us in order to evaluate your candidacy and, if necessary, offer you a position in any of the companies that make up Grupo Abades.

In case you are not selected, we will be able to store your Curriculum Vitae for future calls, for a maximum of one year, unless you tell us otherwise.

Legitimation:

The express consent to send us your resume. To do so, you must accept the information on the privacy policy applied to the curriculum indicated at the end of the form prior to sending it.

5. Use of Cookies

Purpose:

When browsing our website we may collect information through the cookies inserted in it. The purpose is to gain knowledge about how users use our website and to allow us to improve it, and/or to perform performance analytics. The aforementioned data is stored by means of cookies and is subject to the presentation of objections to the processing of this data, as detailed in the Cookies Policy. You can consult the Cookies Policy in the corresponding section of our website.

The information of your navigation may be stored by Google Analytics, so we refer to the Privacy Policy of Google, as it collects and treats such information: http://www.google.com/intl/en/policies/privacy

Similarly, from our website you can provide the utility of Google Maps, which may have access to your location, assuming you allow it, in order to provide you with greater specificity about the distance and / or roads to our establishments. In this regard, we refer to the privacy policy used by Google Maps, in order to know the use and treatment of such data: http://www.google.com/intl/en/policies/privacy/

Legitimation:

The legal basis for the processing of data is our (i) legitimate interest in knowing how our users navigate in order to adapt to their interests and improve our relationship with them; as well as (ii) legitimate interest in knowing how our users navigate in order to adapt to their interests and improve our relationship with them. (ii) your consent to browse our website and accept the terms of use of cookies.

6. Social network/blog contacts.

Purpose:

The Website may host blogs, and other social networking applications or services for the purpose of facilitating the exchange of content. Any personal information provided by the user may be shared with other users of that service, over which we have no control.

We process your personal data in order to (i) to respond to your inquiries and requests, (ii) manage the requested service, interact with you and create a community of followers.

The website may offer functionalities for sharing content through third-party applications, such as Facebook, Twitter, LinKedIn Instagram, WhatsApp, etc. These applications may collect and process information related to the user’s navigation on the different websites. Any personal information collected through these applications may be used by third party users of these applications. Your interactions are subject to the privacy policies of the companies providing the applications.

Legitimation:

The legal basis for the processing of your data is the acceptance of the contractual relationship with the relevant social network provider manifested when you register with their application and in accordance with their privacy policies, which is external to us and over which we have no control.

7. Exercise of data protection rights or claims

Purpose:

When your query is related to the exercise of data protection rights about which we inform you below, or claims related to our products or services, is to attend to the user’s request or claim. In fulfilling these obligations, we may communicate your data to the Public Administrations and courts, provided that such information is required in accordance with the established legal processes.

Legitimation:

What legitimizes us to process your data is the fulfillment of legal obligations on our part.

Finally, in case of existence of services or applications, these will contain their particular conditions with specific provisions on the protection of personal data. It is essential to read and accept them prior to requesting the service in question.

8. User Registration/Checkout:

Purposes:

REGISTRATION:

It is the management of registered users on the website, as well as obtaining discount coupons, keeping track of your purchases, tracking your orders .

TO MAKE A PURCHASE:

The main purpose of such treatment is to maintain the contractual relationship with our customers, facilitate the processing of orders, discounts and promotions of products and services.

Therefore, we process your personal data for the following purposes (i) to manage the service provided; (ii) send you information by electronic means regarding your request.

REGISTRATION OF COMPANIES:

Be able to register for discounts on reservations.

PAYMENT PLATFORM:

To be able to manage your payments online in a fast and secure way.

Legitimation:

The basis of legitimacy is the provision of a service based on a contract or pre-contract of sale and user consent.

Grupo Abades ensures the confidentiality of the data provided and guarantees that, in no case, they will be transferred for any other use without prior and express consent of our users. We will only ask you for the data necessary to provide the requested service and will only be used for this purpose.

9. Sending invoices:

Purpose:

After completing the form provided for this purpose, we will be able to send you the invoice/s requested.

Legitimation:

Fulfillment of a legal obligation.

3.WHAT TYPE OF DATA DO WE PROCESS AND HOW DO WE OBTAIN IT?

For the purposes described in the previous section, a set of personal data is processed, which can be divided into the following sources:

  • Data provided directly by the user:

At the time of sending through the various forms provided on the website or any other means available to you.

The user guarantees that the data provided for the provision of the services requested are true to the actual situation and that he/she will communicate any changes that affect them. Consequently, the user shall be liable to the Provider for any damages caused as a consequence of the breach of the obligations assumed in this clause.

  • Data collected indirectly:

All those data that, in case you have given your consent, The Provider collects from external sources.

  • Data derived from the provision of the service itself.

All those collected during the provision of the service.

4.HOW LONG WILL WE KEEP YOUR DATA?

Your personal data will be kept as long as necessary for the development of the contractual relationship. Once this period has elapsed, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of Judges and courts, the Public Prosecutor’s Office or the competent Public Administrations, in particular the Data Protection Office, during the period of limitation of the actions that may arise in order to be subsequently deleted.

The statute of limitations periods vary depending on the type of service, for exemplary purposes, in general the statute of limitations period for most personal civil actions is 5 years.

In addition to the general treatment of the previous point, the following particularities on data conservation will be observed:

  • Customer data: 4-year retention period (Art. 66 and following of the General Tax Law), and 6 years for accounting books and invoices (Art. 30 of the Commercial Code). Customer Service: We will process your data for as long as necessary to fulfill your request or inquiry.
  • Data contained in the curriculum vitae: a maximum of 1 year for future selection processes unless you state otherwise.
  • Data provided for the purpose of receiving commercial communications and communications of interest: from the time the User gives his/her consent until he/she withdraws it.

5. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

The data protection regulations give you a number of rights in relation to the processing of data involving our services that can be summarized as follows:

  • Right of access: To know what type of data we are processing and the characteristics of the processing we are carrying out.
  • Right of rectification: To be able to request the modification of your data for being inaccurate or not truthful.
  • Right of portability: To be able to obtain a copy in an interoperable format of the data being processed.
  • The right to the limitation of the treatment, in the cases included in the Law.
  • Right of deletion: Request the deletion of your data when the processing is no longer necessary.
  • Right of opposition: To request the cessation of the sending of commercial communications in the terms indicated.
  • Right to revoke the consent given.

To exercise these rights, you must send an express request, along with a copy of your ID card or equivalent supporting document, through the means indicated below. If you do not receive a response from us in due time and form, or if you do not find the response satisfactory, we inform you that the competent supervisory authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos). (www.aepd.es ).

This sending must be done from the e-mail address you included in the form/s. Otherwise, they will not be shown to you, as your identity will not be considered sufficiently proven.

On the website of the Spanish Data Protection Agency (AEPD) you can find a series of models that will help you exercise your rights.

5. TARGET

Users are expressly informed that personal data will not be disclosed under any circumstances to third parties, except under legal obligation or in the cases described below. Any exception to this rule will require your prior express, informed and unequivocal consent.

  • In fulfilling our obligations, we may communicate your data to:

Public Administrations and courts, Security Forces and Corps whenever such information is required in accordance with the established legal processes.

  • On the occasion of a purchase, your data may be communicated to the following recipients:

Bank entities for payment of purchases by credit card.

To the Office of Consumers and Users in case of any complaint.

To those transport companies that may have been entrusted with the delivery of the corresponding orders to customers.

  • Social networks:

If you contact us through any of the corporate profiles that we have in social networks and that we make available to users, they can learn about our activities, opinions, access to photos and videos. In addition to providing us with the information you provide, you will also be providing it to the entities responsible for that social network. To know the use and treatment that these entities make of your data, we advise you to carefully read the privacy policies of the social networks that you have active.

6. SECURITY MEASURES

In accordance with the provisions of the regulations in force on personal data protection (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights), we comply with all provisions for the processing of personal data under our responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby they are processed lawfully, fairly and transparently in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The Website uses HTTPS (secure connection). It is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and a web user, and in feedback, is fully encrypted or encrypted.

We guarantee that we have implemented appropriate technical and organizational policies to apply the security measures established by the RGPD and the LOPDGDDD in order to protect your rights and freedoms, providing you with all the necessary information so that you can exercise your rights. We have installed all the technical means and measures at our disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the personal data you provide. However, you should be aware that Internet security measures are not impregnable.

7. MINORS

Minors (14 years of age) may not use the services available through the Website without the prior authorization of their parents, guardians or legal representatives, who shall be solely responsible for all acts performed through the Website by the minors in their care, including the completion of the forms with the personal data of such minors and the marking, where appropriate, of the boxes that accompany them. We are not responsible for the truthfulness and accuracy of the data you fill in.

The processing of personal data of a minor may only be based on his or her consent when he or she is over fourteen years of age.

Exceptions are those cases in which the law requires the assistance of the holders of parental authority or guardianship for the conclusion of the act or legal transaction in the context of which the consent for the processing is sought.

The processing of data of minors under fourteen years of age, based on consent, shall only be lawful if the consent of the holder of parental authority or guardianship is given, to the extent determined by the holders of parental authority or guardianship.

8. DURATION AND MODIFICATION OF THE PRIVACY POLICY

We reserve the right to modify this Privacy Policy, in whole or in part, by posting changes on the Website. Likewise, we may change, delete or add, without prior notice, both the contents and services provided, as well as the way in which they are presented. Consequently, the general conditions/policies that are published at the time you access will be understood to be in force, so you should read them periodically.

Notwithstanding the foregoing, we may terminate, suspend or interrupt, at any time without prior notice, access to the contents of the Web Site, without the possibility for the User to claim any compensation.